Key details

About Resort

Sainsbury Road, Queenstown, 9197

Next to Lake Wakatipu

Very good

7.9

8.7

/10

3.2

4.0

Loved by Moevenpick Queenstown guests

Lake view room

Comfortable beds

Friendly staff

"The pool was great if a bit cold, the staff and the view were amazing and the room was fab, super clean and beds really comfy."

Emma L from Ireland

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"The view from our room was stunning, overlooking the lake."

Narelle from Australia

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"It has jacuzzi, pool, sauna gym and what not."

Shuchi from Australia

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Mercure Queenstown Resort welcomes guests with exceptional views over Lake Wakatipu and the Remarkables Mountains, combined with excellent services and facilities. This 4-star Queenstown hotel serves as a base for families, groups, and couples seeking a relaxed retreat in New Zealand's adventure capital.

Rooms & Amenities

All rooms at Mercure Queenstown Resort feature views of Lake Wakatipu, the tranquil gardens, or the mountain ranges. Room amenities include an LED TV with satellite channels, tea/coffee making facilities, and in-room safes. Guests can enjoy breakfast in Rises Restaurant, boasting panoramic views and a buffet every morning.

Dining & Leisure

Dining options include the on-site South Eatery Restaurant, which offers local produce and wines and serves à la carte meals in the evenings. A seasonal outdoor pool and an alpine-themed Lounge Bar are available for relaxation. Guests are also welcome to enjoy recreational facilities such as saunas and two tennis courts.

Business & Services

The hotel features a 24-hour business center and meeting spaces for group gatherings, accommodating up to 100 people. Additionally, Mercure Queenstown Resort prioritizes a safe environment for all guests, ensuring essential safety features are in place. Local transport options include nearby bus stations and the Skyline Gondola.

Local Area & Activities

Mercure Queenstown Resort is just a 5-minute drive from Queenstown's vibrant dining and retail precinct, with notable landmarks such as Skyline Queenstown and Queenstown Gardens located within 3 km. Popular activities nearby include Onsen Hot Pools and Coronet Peak Ski Area. Guests can also access several hiking and biking trails for exploring the scenic surroundings.

Must-do experiences

Take the Skyline Gondola for breathtaking views of Queenstown.
Savor a Ferg Burger for the ultimate local food experience.
Stroll through the Queenstown Gardens for a peaceful afternoon.
Experience the thrill of bungee jumping at the Kawarau Bridge.
Visit the Kiwi Birdlife Park for a unique look at native wildlife.

Select your room type

Moevenpick Queenstown offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Lake View Room Two Queen Beds
2 persons
280 sq. feet
2 Queen Size Beds
Air conditioning
Heating
room details
Superior Lake View Room Two Queen Beds
2 persons
315 sq. feet
2 Queen Size Beds
Air conditioning
Bathtub
room details
Standard Garden View Room King Bed
2 persons
250 sq. feet
1 King-size bed
Air conditioning
Heating
room details

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Price and Room Availability Calendar

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Facilities

Moevenpick Queenstown offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.9/10Review score

General

No smoking on site
Free Wi-Fi in public areas
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Lift
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Skiing
Hiking
Cycling
Bowling
Mini golf

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa lounge
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Mercure Queenstown Resort offers a delightful array of onsite dining options, perfect for travelers seeking a blend of family-friendly ambiance and modern flair. Guests can indulge in a variety of international cuisines while surrounded by the serene beauty of the alpine landscape. Whether starting the day with a hearty breakfast or winding down with dinner and drinks, each venue provides a unique culinary experience.

Rises

International buffet for breakfast

Ambiance

Bright and inviting with a cozy alpine touch

Key Offerings

Hearty buffet breakfast featuring a selection of international favorites, perfect for fueling up before a day of adventure.

Reservation

Daily from 06:30 to 10:00

South Eatery

A la carte with Central Otago wines and produce

Ambiance

Family-friendly and modern, ideal for both casual meals and special occasions

Key Offerings

Dine on a delectable a la carte menu paired with local wines in an inviting setting that caters to the whole family.

Reservation

Recommended

Daily from 18:00 to 22:00

Lounge Bar

Casual drinks and snacks

Ambiance

Relaxing alpine-themed space with an open fireplace

Key Offerings

Sip on crafted cocktails and enjoy a selection of beverages and snacks in a cozy atmosphere, perfect for unwinding after a day of exploration.

Reservation

Hours vary

Location

Sainsbury Road, Queenstown, 9197

Map view

City landmarks

Cable Car

Skyline Queenstown

1.5 mi

Garden

Queenstown Garden

1.3 mi

Zoo

Kiwi and Birdlife Park

1.5 mi

Theme Park

Fear Factory Queenstown

1.2 mi

Theme Park

Shotover Canyon Swing

1.3 mi

Landmark

Lake Wakatipu

1.3 mi

Square

Queenstown Mall

1.3 mi

Landmark

Queenstown Hill

1.6 mi

Landmark

William Gilbert Rees Statue

1.1 mi

Landmark

Moa Statue

1.2 mi

Landmark

Skyline Gondola and Luge

1.4 mi

Landmark

Queenstown Chamber Of Commerce

1.4 mi

Landmark

AJ Hackett Bungy

1.3 mi

Gallery

Central Art Gallery Queenstown-Julia Milley

1.0 mi

Landmark

Southern Lakes Heliski

1.4 mi

Landmark

Paddle Queenstown

2600 ft

Nearby

Queenstown Lakes District Library

400 ft

Mt Crichton Loop Track

1400 ft

Restaurants

South Eatery

300 ft

Sainsbury Road Fernhill Private Bag 50071

Rises

400 ft

21 Sainsbury Road

VKnow

2900 ft

155 Fernhill Rd

Explore Queenstown

Skyline Queenstown

30 minutes' walk

A stunning viewpoint offering panoramic vistas of Queenstown and surrounding mountains. Enjoy gondola rides and luge tracks.

Queenstown Garden

25 minutes' walk

A peaceful public garden featuring beautiful flowerbeds and walking paths. Great for picnics and free guided tours are available.

Kiwi and Birdlife Park

30 minutes' walk

Home to native New Zealand birds and wildlife. Guided tours provide insights into conservation efforts and local fauna.

Lake Wakatipu

25 minutes' walk

Queenstown's stunning lake, perfect for scenic walks, kayaking, or relaxing by the shore. Offers breathtaking views year-round.

Mt Crichton Loop Track

5 minutes' walk

An accessible hiking trail featuring diverse landscapes and a chance to see local wildlife. Ideal for both families and solo travelers.

G Force Paragliding

30 minutes' walk

Thrilling tandem paragliding with breathtaking aerial views of Queenstown. Book in advance for the best experience.

Flyboard Queenstown

10 minutes' walk

Exciting water sport offering flyboarding experiences on Lake Wakatipu. Ideal for thrill-seekers looking for a unique adventure.

Wellness Retreats

5 minutes' drive

Relaxing spa services and yoga classes available nearby. Perfect for unwinding after a day of adventure.

South Eatery

1 minute' walk

Casual dining with a farm-to-table ethos. Known for hearty breakfast and brunch options; gluten-free options available.

Rises

2 minutes' walk

A cozy spot specializing in local dishes with stunning views. Reservations recommended for indoor seating during peak times.

VKnow

11 minutes' walk

Modern eatery offering a blend of international and local cuisines. Features a vibrant atmosphere with seasonal menus.

Fear Factory Queenstown

25 minutes' walk

Unique horror-themed attraction with immersive experiences. Great for thrill-seekers and fun with friends or family.

Queenstown Mall

25 minutes' walk

A lively hub with shops, cafes, and occasional live entertainment. Perfect for families looking for a casual day out.

Getting around

City Centre
Queenstown 24 min · 1.2 mi
Airports
Queenstown (ZQN) 15 min · 6.2 mi
Te Anau Manapouri (TEU) 270 min · 111.5 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of NZD 39.0 per person.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Italian, Portuguese, Japanese, Korean, Hindi

Number of floors:

Number of rooms:

147

Former name

mercure queenstown resort

Reviews and Ratings

Feedback about Moevenpick Queenstown from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Mercure Queenstown Resort for its spacious rooms and breathtaking views of the lake and Remarkables mountains, especially from the restaurant. The buffet breakfast is considered very good, and the pool facilities, including the hot tub, are also a hit. While some guests mentioned that the hotel is a bit of a walk from the town center, many appreciate the ample parking available and the short drive to local markets. The fireplace area near the bar is also often mentioned as a cozy highlight.

Review score

Based on 1 verified review

9.0 /10

Perfect

100%

Recommend

Staff

8.6/10

Location

8.5/10

Free Wi-Fi

7.1/10

Value for money

7.6/10

Pros

Comfortable bed

Helpful staff

Great view

Early check-in

Cons

Poor food quality

Dirty carpets

Limited toiletries

Old lift

Jonathan from Canada

Family with children

Superior Lake View Room King Bed

3 nights in August 2026

Reviewed: October 18, 2025

9.0/10

Wonderful Lake Views and Friendly Service

amazing view spacious room friendly staff

I stayed in a room that offered amazing lake views, a lovely experience. The room was spacious, and the hot shower had great pressure. I found the staff to be friendly and very helpful (Una at reception was amazing!). The hotel also offers ample parking. A real bonus.

The soundproofing was not optimal. I could hear noise from adjacent rooms at times, a bit disruptive.

Facilities

9/10

The hotel offers a gym with equipment, a spa area with a pool, and saunas for relaxation. I noticed the gym had multiple machines. The saunas provided a comfortable and therapeutic experience.

Service

10/10

The staff were attentive and accommodating, especially at reception. Dylan at the bar was efficient. I got assistance with an upgrade with no issues. I am so grateful for the excellent service.

Rooms

8/10

The room featured lake views and comfortable spaces. It included amenities such as a king bed, a shower, and complimentary items. I appreciated the cleanliness and the well-kept condition of the room.

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