What are the check-in and check-out times at Mercure Queenstown Resort?
Check-in is at 14:00 and check-out is at 11:00.
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Mercure Queenstown Resort, Queenstown
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Key details
About Resort
Sainsbury Road, Queenstown, 9197,
- Next to Lake Wakatipu
Very good
7.9
8.7
3.2
4.0
Mercure Queenstown Resort welcomes guests with
Rooms & Amenities
All rooms at Mercure Queenstown Resort feature
Dining & Leisure
Dining options include the on-site
Business & Services
The hotel features a
Local Area & Activities
Mercure Queenstown Resort is just a 5-minute drive from
Must-do experiences
- Take the Skyline Gondola for breathtaking views of Queenstown.
- Savor a Ferg Burger for the ultimate local food experience.
- Stroll through the Queenstown Gardens for a peaceful afternoon.
- Experience the thrill of bungee jumping at the Kawarau Bridge.
- Visit the Kiwi Birdlife Park for a unique look at native wildlife.
Select your room type
Mercure Queenstown Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard Lake View Room Two Queen Beds2 persons26 sq. feet2 King Size BedsLake viewAir conditioningHeatingroom details
- Superior Lake View Room Two Queen Beds2 persons29 sq. feet2 King Size BedsLake viewAir conditioningHeatingroom details
- Standard Garden View Room King Bed2 persons23 sq. feet1 King-size bedGarden viewAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Mercure Queenstown Resort offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Coffee shop
- Vending machines
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Canoeing
- Skiing
- Hiking
- Cycling
- Bowling
- Mini golf
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa lounge
- Sauna
- Steam room
- Jacuzzi
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Mercure Queenstown Resort offers a delightful array of onsite dining options, perfect for travelers seeking a blend of family-friendly ambiance and modern flair. Guests can indulge in a variety of international cuisines while surrounded by the serene beauty of the alpine landscape. Whether starting the day with a hearty breakfast or winding down with dinner and drinks, each venue provides a unique culinary experience.
Location
Sainsbury Road, Queenstown, 9197,
Explore Queenstown
Explore Queenstown
Skyline Queenstown
30 minutes' walk
A stunning viewpoint offering panoramic vistas of Queenstown and surrounding mountains. Enjoy gondola rides and luge tracks.
Queenstown Garden
25 minutes' walk
A peaceful public garden featuring beautiful flowerbeds and walking paths. Great for picnics and free guided tours are available.
Kiwi and Birdlife Park
30 minutes' walk
Home to native New Zealand birds and wildlife. Guided tours provide insights into conservation efforts and local fauna.
Lake Wakatipu
25 minutes' walk
Queenstown's stunning lake, perfect for scenic walks, kayaking, or relaxing by the shore. Offers breathtaking views year-round.
Mt Crichton Loop Track
5 minutes' walk
An accessible hiking trail featuring diverse landscapes and a chance to see local wildlife. Ideal for both families and solo travelers.
G Force Paragliding
30 minutes' walk
Thrilling tandem paragliding with breathtaking aerial views of Queenstown. Book in advance for the best experience.
Flyboard Queenstown
10 minutes' walk
Exciting water sport offering flyboarding experiences on Lake Wakatipu. Ideal for thrill-seekers looking for a unique adventure.
Wellness Retreats
5 minutes' drive
Relaxing spa services and yoga classes available nearby. Perfect for unwinding after a day of adventure.
South Eatery
1 minute' walk
Casual dining with a farm-to-table ethos. Known for hearty breakfast and brunch options; gluten-free options available.
Rises
2 minutes' walk
A cozy spot specializing in local dishes with stunning views. Reservations recommended for indoor seating during peak times.
VKnow
11 minutes' walk
Modern eatery offering a blend of international and local cuisines. Features a vibrant atmosphere with seasonal menus.
Fear Factory Queenstown
25 minutes' walk
Unique horror-themed attraction with immersive experiences. Great for thrill-seekers and fun with friends or family.
Queenstown Mall
25 minutes' walk
A lively hub with shops, cafes, and occasional live entertainment. Perfect for families looking for a casual day out.
Getting around
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of NZD 32 per person per day.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Portuguese, Japanese, Korean, Hindi
Number of floors:
8
Number of rooms:
148
Reviews and Ratings
Feedback about Mercure Queenstown Resort from previous guests about their experience.
Show moreShow less
Pros
Comfortable bed
Helpful staff
Great view
Early check-in
Cons
Poor food quality
Dirty carpets
Limited toiletries
Old lift
Guest reviewsbased on 622 reviews
Jonathan from Canada
Family with children
Superior Lake View Room King Bed
3 nights in August 2025
|
Reviewed: October 18, 2025
9.0/10
Wonderful Lake Views and Friendly Service
amazing view spacious room friendly staff
I stayed in a room that offered amazing lake views, a lovely experience. The room was spacious, and the hot shower had great pressure. I found the staff to be friendly and very helpful (Una at reception was amazing!). The hotel also offers ample parking. A real bonus.
The soundproofing was not optimal. I could hear noise from adjacent rooms at times, a bit disruptive.
Facilities
9/10
The hotel offers a gym with equipment, a spa area with a pool, and saunas for relaxation. I noticed the gym had multiple machines. The saunas provided a comfortable and therapeutic experience.
Service
10/10
The staff were attentive and accommodating, especially at reception. Dylan at the bar was efficient. I got assistance with an upgrade with no issues. I am so grateful for the excellent service.
Rooms
8/10
The room featured lake views and comfortable spaces. It included amenities such as a king bed, a shower, and complimentary items. I appreciated the cleanliness and the well-kept condition of the room.
0 Helpful
|
Show more reviews
FAQs
About Mercure Queenstown Resort
What dining options are available at Mercure Queenstown Resort?
The on-site South Eatery Restaurant offers à la carte meals in the evenings and Rises Restaurant serves an English and continental buffet breakfast.
How far is Mercure Queenstown Resort from Queenstown's city center?
The hotel is located 3 km from Queenstown's city center.
What recreational facilities does Mercure Queenstown Resort offer?
The hotel features a seasonal outdoor pool, spa pools, a gym, and two tennis courts.
Which nearby attractions are close to Mercure Queenstown Resort?
Nearby attractions include Queenstown Gardens (3 km) and Earnslaw Park (3 km).
What room amenities are available at Mercure Queenstown Resort?
Rooms include air conditioning, an LED satellite TV, tea/coffee making facilities, and views of either the gardens or Lake Wakatipu.
Is breakfast included in the stay at Mercure Queenstown Resort?
Breakfast is available for an additional charge of 32 NZD.
What languages are spoken by the staff at Mercure Queenstown Resort?
The staff primarily speaks English.
What activities can guests participate in while staying at Mercure Queenstown Resort?
Guests can enjoy hiking, mini golf, and cycling as part of the recreational activities offered.
What type of hotel is Mercure Queenstown Resort considered?
The hotel is family-friendly and provides a base for adventure seekers wanting to explore themes of mountain and outdoor recreation.
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